QLogic SANSurfer

Januari 27, 2010 at 7:52 am 2 komentar


QLogic SANSurfer Pro for Wvindows 2000, Windows Server 2003 and NetWare
6.x operating system enironments version 2.0.30b81

This program was previously released as IBM FAStT Management Suite Java
(FAStT MSJ). Starting with the version 2.0.30b62 release, IBM will not
release separately an IBMized version of the QLogic SANSurfer HBA Manager
or SANSurfer PRO program. The terms FAStT MSJ and SANSurfer will be used
interchangeably from this release forward.

NOTE TO SERVICE – Reference RETAIN # N/A

(C) Copyright International Business Machines Corporation 1999, 2006. All
rights reserved. US Government Users Restricted Rights – Use, duplication,
or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Note: Before using this information and the product it supports, read the
general information in “Notices and trademarks” in this document.

Important:  Please refer to section 9.0 for the limitations in this
version of SANSurfer.

Last update: 05/18/2006
CONTENTS
————-
This readme file includes the following information:

1.0   Overview
2.0   OS Support
3.0   Components
4.0   Configuration
5.0   Requirements
6.0   Downloading and Installing SANSurfer
7.0   Executing SANSurfer
8.0   Uninstalling SANSurfer
9.0   Limitations
10.0  Web Sites and Support Phone number
11.0  Trademarks and Notices
12.0  Disclaimer

====================================================================

1.0 OVERVIEW
——————–
QLogic SANSurfer supports the following HBA’s:

 —————————————————————————————————————–
| FAStT Adapter                       | QLogic Adapter                    | IBM Feature Code  | IBM Option P/N|
 —————————————————————————————————————–
|Netfinity Fibre                        |                                                     |                                        |                                  |
|Channel Host Adapter         | QLA2100F                             |                                        |    01K7297           |
|FAStT Host Adapter             | QLA2200F/66-IBM-SP    |    FC2102                    |    00N6881           |
|FAStT/DS4000 FC2             | QLA2310FL-IBM-SP          |    FC2130                    |    19K1246            |
|FAStT/DS4000 FC2-133    | QLA2340-IBM-SP               |    FC2104                    |    24P0960           |
|                                                      |                                                     |                                        |    24P0961            |
|DS4000 FC 4Gb-Single       | QLA2460-IBM-SP               |    FC2105                    |    39M5894           |
|DS4000 FC 4Gb-Dual          | QLA2462-IBM-SP               |    FC2106                    |    39M5895           |
 —————————————————————————————————————–
Some of the features include:
· Timely and accurate detection of I/O failures
· Local and remote management of adapters
· Performance statistics
· Central control point in a network environment
· Diagnostics & utilities

Please refer to the corresponding Change History document for information
on new features and modifications.

====================================================================

2.0 OS SUPPORT
———————

This application has been tested with:

 · Windows 2000 with Service Pack 4 or later
 · Windows Server 2003 with Service Pack 1
 – Windows Server 2003 R2
 · Novell NetWare 6.0 with Support Pack 5 or later
 · Novell NetWare 6.5 with Support Pack 5 or later

====================================================================

3.0 COMPONENTS
————————

QLogic SANSurfer consists of the following components.

· QLogic SANSurfer Application:

  This is a Java based GUI application that runs on any Windows 2000\Server
  2003 servers network-connected to the host servers. It manages the Fibre
  Channel Host Bus adapters on these host servers that are connected to
  FAStT/DS4000 Storage Subsystems.

· QLogic SANSurfer Agent:

  This software is required on the Windows servers where the FC Host Bus
  adapters reside.

· QLogic SANSurfer NetWare Agent:

  This software is required on Novell NetWare servers where the Host BUS
  adapters reside. This software is installed from an W2K/WS2003/XP client
  system connected to the Novell system.

. Wrap Connector and Coupler

  The IBM FAStT Host Bus Adapters (2200 and above) support Full Duplex mode
  which enables loop back capability. To assist you in isolating HBA loop
  problems, a wrap connector/coupler assembly P/N 75G2725 can be obtained from
  Mechanicsburg or by contacting IBM Level 2 Support.

  For the 23xx a wrap plug P/N 11P3847 and coupler P/N 05N6766 are included
  in the DS4000 Storage Subsystem shipping box. You can also obtain them from
  Mechanicsburg as a kit (P/N 24P0950).

Note: Do not use any other wrap connector such as those supplied with Switches
(wrap connectors P/N 16G5609 or 86F1180). They are not compatible with the
adapters and will give erroneous results.

====================================================================

4.0 CONFIGURATION
—————————

The configurations that SANSurfer supports can be divided
into two types: Stand-alone and Networked.

4.1 STAND-ALONE
———————–

If you will manage the Host Bus adapter installed in a stand-alone
system, install the SANSurfer GUI and Agent (Windows Platform).
4.2 NETWORKED
———————

If you will manage the Host Bus adapter residing in a remote system in a
Windows environment, install the SANSurfer GUI on a management system. In
this case, only the QLogic SANsurfer Windows 2000/Server 2003 agent needs
to be installed in the remote system.

Note that a management system may contain HBAs and therefore the agent
should also be installed on that system.

If the remote system is a NetWare server, only the QLogic SANsurfer Novell
NetWare Agent needs to be installed on the NetWare server. Please refer to
the NetWare Requirements section for more details.

====================================================================

5.0  REQUIREMENTS
————————–

5.1  HARDWARE REQUIREMENTS
· IBM FAStT/DS4000 Fibre Channel Host Bus Adapters.
· Single or Multi-processor Server or Workstation.
· Pentium III 450MHz MHz or better, 2048MB RAM,and a minimum 200MB
  disk space.
5.2  SOFTWARE REQUIREMENTS FOR WINDOWS OS

· Windows 2000 Server, Advanced Server, or Professional
. Windows Server 2003 Enterprise or Server Edition
· Miniport Drivers:

 – W2K:            QL2100.sys version 7.04.03.02 or later
 – W2K:            QL2200.sys version 8.1.5.62 or later
  – W2K\Server 2003: QL2300.sys version 9.0.2.60 or later (for the IBM
    FAStT FC-2, the IBM FAStT/ DS4000 FC2-133, and the IBM DS4000 FC 4Gbps
    PCI-X Single and Dual port HBAs)

Note: The above driver levels are required to run SANSurfer.

· TCP/IP Protocol (for Windows 2000/Server 2003 Remote Management.)

· Must have Administrative Privileges to perform management
  functions(NVSRAM and Flash modification).

5.3  NETWARE REQUIREMENTS

The following items must be present prior to installing the SANSurfer
NetWare Agent:

On the Windows 2000/Server 2003 Client:
· NetWare Client software (from Novell)
· Network protocols
  – TCP/IP Protocol
  
· Map drive letter to  NetWare server system volume (sys:\)

NOTE: You must be logged in as an ADMINISTRATOR.

On the NetWare Server:
· Device Driver versions
  – QL21OO.HAM version 6.50k
  – QL22OO.HAM version 6.51d
  – QL2xOO.HAM version 6.90h or later (for the IBM FAStT FC-2, the IBM
    FAStT/ DS4000 FC2-133, and the IBM DS4000 FC 4Gbps PCI-X Single and
    Dual port HBAs)

Note: The diagnostic drivers should be removed after SANSurfer is no
      longer required. Restore the system to it’s original configuration
      prior to returning it to production use.
           
====================================================================

6.0. DOWNLOADING AND INSTALLING SANSurfer
—————————————————————-

If you have downloaded the SANSurfer package from the IBM Support
web site, skip to WEB Download section below.

6.1 CD Installation
———————–
   
The following files are located in the SANSurfer_FAStT-MSJ folder of the
DS4000 Fibre Channel Host Bus Adapter support CD or in the downloadable web
package from the IBM DS4000 Technical Support web site.
        http://www.ibm.com/servers/storage/support/disk/

 WIN32-NetWare

   – README.txt (this file)
     Note: This README file which is in the DS4000 Fibre Channel Host Bus
           Adapter support CD takes precedence over the one that is
           displayed and installed when Qlogic SANsurfer setup is run.
   · ChangeHistory.chg (Contain the list of fixes and enhancements for each
     release)
   – sansurfer2.0.30b81_windows_install-i.exe (the install file for
     SANSurfer Windows and NetWare)
     
     Refer to the online help for information on how to use different
     features of the SANSurfer program. In addition, the DS4000 storage
     subsystem Problem Determination Guide also contains information on how
     to use the program to diagnose Fibre Channel path problems. This guide
     is available as a pdf file at the IBM DS4000 Technical Support web site.  
   
     Note: Please refer to the IBM Fibre Channel HBA device driver for Netware
     packages for the diagnostic version of the driver to be used with the
     SANSurfer. These diagnostic only drivers should be removed from the
     customer systems once SANSurfer is no longer required.
         
         
6.2 WEB Download 
————————–

The web package includes the following:

   – README.txt (the Readme file for SANSurfer)
    Note: This README file which is part of this self extracting
           file takes precedence over the one that is displayed and
           installed when Qlogic SANsurfer setup is run.
   · ChangeHistory.chg (Contain the list of fixes and enhancements for each
     release)
   – sansurfer2.0.30b81_windows_install-i.exe (the install file for
     SANSurfer Windows and NetWare)

     Refer to the online help for information on how to use different
     features of the SANSurfer program. In addition, the DS4000 storage
     subsystem Problem Determination Guide also contains information on how
     to use the program to diagnose Fibre Channel path problems. This guide
     is available as a pdf file at the IBM DS4000 Technical Support web site.  
6.3 Installation
——————-

The sansurfer2.0.30b81_windows_install-i.exe installs the SANSurfer Application.
Depending on your requirements, not all components may be
installed.

Important: If SANSurfer is already installed, un-install it prior
to installing a new copy.

  1. Execute sansurfer2.0.30b81_windows_install-i.exe file and follow the
     on-screen instructions. 

  2. At the “Choose Product Features” screen, select the one of the two
     preconfigured installation sets listed below or select Custom to
     define an installation set. Then click Next.
    
     – ALL GUIs and ALL Agents to install the SANsurfer FC HBA Manager,
       the SANsurfer FC HBA Manager, and SANsurfer Switch Manager GUIs,
       including the FC and iSCSI (Windows, Linux, or Solaris) agents.
     – SANsurfer FC HBA Manager to install only the SANsurfer FC HBA
       Manager GUI.
      
     Important: To install the Novell Netware agent, one must select Custom
     and then ensure that SANsurfer FC Windows 2000/Server 2003 Agent box
     is selected when presented with a Choose Product Component window.    
    
     Note: Do not select the following installation set unless they are
     applicable to your configuration. These functions are not supported
     by the DS4000 storage subsystem product support.
     – SANsurfer Switch Manager GUI to install only the SANsurfer Switch
       Manager GUI. This option is for managing QLogic switches only.
     – iSCSI GUI and Agent to install the SANsurfer iSCSI HBA Manager GUI,
       including the iSCSI (Windows, Linux, or Solaris) agent.
     – SANsurfer iSCSI HBA Manager to install only the SANsurfer iSCSI HBA
       Manager (GUI, not the iSCSI (Windows, Linux, or Solaris) agent).

  3. Choose the Destination Location. The default is: <Windows system
     drive>:\Program Files\QLogic Corporation\SANsurfer.

  4. If installing the SANSurfer NetWare Agent, the installation
     will display a “Choose Destination Location” screen. Use
     the “Browse” button to point to the “\SYSTEM” directory
     on the NetWare “SYS” Volume. The installer will automatically
     save the agent in the appropriate NetWare volume (SYS).

     NOTE 1: Remember the drive letter must be mapped to the root
             of the NetWare “SYS” Volume.

  5. Refer to the online help for information on how to use different
     features of the SANSurfer program.
    
====================================================================
     
7.0  RUNNING SANSurfer
——————————–

Once the application has been installed, launch it. The procedure is
OS dependent.

Note: The default SANSurfer password is “config”. Make sure you
change this password after installation to ensure that security
is not compromised. To enter a new Password you must have
Administrative Privileges. You cannot perform management functions
and NVSRAM\Flash modification unless you set a Password for SANSurfer.
If DNS is not used you must edit the local host file on the
systems where you are running the SANSurfer GUI and/or the QLremote
agent. Add the host name to IP mapping manually.
Edit the file /etc/hosts.

For Server 2003\W2K the location of the local host file is:
    <install drive>:\winnt\system32\drivers\etc\hosts

If NW6.0 is installed without IPX selected, the server will not assign
a SERVERID number. Be sure to then add this line to the autoexec.ncf file.
Add the following line to the Autoexec.ncf after the line for File
Server Name:

SERVERID 1234567 (enter your own server id number. By default this is
a 7 digit number.)
    1. Click on the QLogic SANSurfer icon on the Desktop or
       Click on Start–>Programs–>QLogic SANSurfer–>FAST MSJ
    2. For NetWare make sure the agent on the NetWare Server
       is started. This can be done by using two methods:

       1) The default is to manually load the agent.
          Type the following at the NetWare prompt:

               RPCSTART
               qlremote

       2) The Agent was automatically added to the AUTOEXEC.NCF
          file but rem’d out.
          · If you want the agent to start automatically, edit
            the AUTOEXEC.NCF to clear the REM for RPCSTART and
            QLREMOTE.
          · Restart the NetWare server. The Agent and its components
            will automatically be loaded.

    
Please refer to the online help file for more information. To view the online
help, go to Help and “Set Browser Location” to match the location where your
preferred browser is located. SANSurfer supports Internet Explorer (version
4.0 or greater) or Netscape Communicator (version 4.5 or greater). You may
now browse the Help file by selecting “Browse Contents”.

====================================================================

8.0  Uninstalling SANSurfer
———————————-
  1. Be sure to exit the SANSurfer application before you uninstall
     SANSurfer.

  2. Uninstall the NetWare agent from the Novell NetWare server “SYS” volume
     that is mapped to the Windows 2000, Windows Server 2003 or XP that the
     QLogic SANsurfer program is installed.

  3. SANSurfer Uninstaller for Windows OS
     From a Windows 2000/Server 2003/XP server that the QLogic SANsurfer
     program is installed, click
     Start -> Programs–>QLogic SANSurfer–>SANSurfer Uninstaller.

====================================================================

9.0  LIMITATIONS
————————–

   . The DS4000 storage products do not support the use of SANSurfer to
     configure failover and failback paths or IO load balancing for the
     DS4000 storage subsystem logical drives (LUNs) using the QLogic
     failover version (QLDirect) of the FC HBA device driver in Microsoft
     Windows operating system (OS) environments. IBM ONLY SUPPORTS THE USE
     OF DS4000 RDAC MULTIPATH DRIVER IN CONJUNCTION WITH THE NON-FAILOVER
     VERSION OF THE IBM DS4000 FC HBA DEVICE DRIVER IN MICROSOFT WINDOWS OS
     ENVIRONMENTS.
 
   . The DS4000 storage products do not support the use of SANSurfer to
     configure failover and failback paths or IO load balancing for the
     DS4000 storage subsystem logical drives (LUNs) using the IBM DS4000
     failover version of the FC HBA device driver in NetWare operating
     system environments. IBM ONLY SUPPORTS THE USE OF NOVELL NETWARE
     NATIVE MULTIPATH DRIVER DRIVER IN CONJUNCTION WITH THE NON-FAILOVER
     VERSION OF THE IBM DS4000 FC HBA DEVICE DRIVER IN NETWARE OS
     ENVIRONMENTS.
    
   . The DS4000 storage products do not support the use of LUN masking
     or HBA configuration wizard/functions. In addition, The DS4000
     storage products also do not support non-Fibre Channel HBA functions
     like QLogic SANSwitch or iSCSI HBA functions. 
    
   . QLogic SANSurfer program (aka. IBM FAStT MSJ) program must not be left
     installed in the X64 servers with Microsoft Windows Server 2003 – x64
     edition installed while it is running IOs to DS4000 storage
     subsystems. Install the program if you need to perform FC HBA updates
     or diagnostics and uninstall it as soon as you are done.
  
   . There is not an IA-64 version of the QLogic SANsurfer (aka. FAStT_MSJ)
     for Windows Server 2003. Use the 32-bit version of the FAStT
     Management Suite Java for the Windows Server 2003 64-bit edition.
     However, it should be uninstall once the diagnostic is completed. It
     could cause the server to bluescreen in heavy IO loads. The version of
     SANSurfer will not be able to download an EFI driver image to the IBM
     FC2 or FC2-133 FC HBAs. You must boot to the EFI shell and follow the
     instructions in the EFI driver README to download an EFI driver to the
     HBA. For the IBM FC4Gbps FC HBAs, the multiboot BIOS image, which
     includes the EFI driver, can be downloaded using the QLogic SANsurfer
     program.

   · Device \ Port Configuration for fail-over capability is not
     supported for WS2003, W2K, NT and NetWare. IBM Storage Manager is used for
     this purpose.

   · For Windows 2000 systems with FAStT HBAs ensure the following driver
     parameters are set in the registry:
   
      Portname=1
      Pseudo=2
 
      Driver Parameters can be verified or changed using regedit.

      HKEY_LOCAL_MACHINE->SYSTEM->CurrentControlSet->Services->
      ql2xxx->Parameters->Device

   · If multiple NICs (Network Interface Cards) are present in the
     system, the SANSurfer client will broadcast to the first IP
     address subnet based on the binding order. Therefore, ensure
     that the NIC for the local subnet is first in the binding
     order. If this is not done, the diagnostics may not run
     properly and remote connection may not occur.
    
   · The SANSurfer application tries to help in not allowing the
     user to connect to the same host more than once (causes
     issues with policies and wasted system resources).  This
     adds the requirement that all host IP address MUST resolve
     to a host name to allow connection to complete.

   · If DNS is not used you must edit the local host file on the
     systems where you are running the SANSurfer GUI and the QLremote
     agent. Add the host name to IP mapping manually.
     Edit the file /etc/hosts. 

     For W2K\NT the location of the local host file is:

     <Windows Installation Path>\system32\drivers\etc\hosts
   
   · If NW6.0 is installed without IPX selected, the server will not assign
     a SERVERID number. Be sure to then add this line to the autoexec.ncf
     file. Add the following line to the Autoexec.ncf after the line for File
     Server Name:
     SERVERID 1234567 (enter your own server id number. By default this is a
     7 digit number.)

   · Updating the Flash BIOS is not supported for NetWare.

   · When a FAStT Fibre Channel HBA (QL2200 or 2300) is connected to the
     Fabric (switch), Loopback test is disabled since the adapter is in
     a point to point mode.  Unplugging the cable from the Fabric and
     inserting a wrap connector at the end of the cable (or at the adapter)
     will enable loopback test. However, if the HBA IP Network Driver is
     running on the system, the adapter will
     remain in point to point mode.

   · The SANSurfer online web help can only be viewed by Internet
     Explorer (version 4.0 or greater) or Netscape Communicator
     (version 4.5 or greater).

   · The File Selectors in SANSurfer at times does not respond to double click
     selection of folders.  The work around for now is to select the folder
     and click the Open button to the right to traverse the directory or open
     a specific file.

   · NetWare requires that LUNs be present to run the diagnostics. If you
     cannot create LUNs due to hardware or software problems, load the NetWare
     driver with the /LUNZERO parameter. This will allow you to run the
     Read/Write Buffer diagnostics. When the problem is resolved, reload the
     driver without the /LUNZERO parameter.

   · In NetWare, if a device fails during the Read/Write Buffer
     diagnostics and a subsequent configuration refresh occurs, the
     device will be dropped from the respective HBA tree.

   · When an online device fails and goes offline and a subsequent
     configuration refresh occurs, the loop id for that device does not
     reflect the original ID since the device is in effect no longer in the
     loop (may show x100 or xff).

   · When a failure occurs during Diagnostics (Loopback test and
     Read/Write Buffer test) and the test is restarted immediately, MSJ may
     request whether or not you want to refresh the configuration. Select NO
     to continue the test. If YES is selected the Host may be disconnected
     with the following message:
    
         “Unable to connect to the Host: {Host Name / IP address}.
          The Host is currently in diagnostics mode, try again later.”

     To recover, you need to stop and restart the agent “qlremote” in the
     Windows Services dialog (W2K right click on My Computer –>Manage–>
     Services–> QLogic Management Suite Java Agent. NT use Control Panel–
     >Services. NetWare, Unload qlremote and reload it).

   · Automatic application of Configuration Changes does not function when
     applied to a Netfinity FC Host Bus Adapter (2100). Click Refresh to
     detect configuration changes.

====================================================================

10.0   WEB Sites and Support Phone Number
——————————————————-

10.1  IBM System Storage™ Disk Storage Systems Technical Support web site:
      http://www.ibm.com/servers/storage/support/disk/

10.2  IBM System Storage™ Marketing Web Site:
      http://www.ibm.com/servers/storage/disk

10.3  You can receive hardware service through IBM Services or through your
      IBM reseller, if your reseller is authorized by IBM to provide
      warranty service. See http://www.ibm.com/planetwide/ for support
      telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-
      800-426- 7378).

====================================================================

11.0  TRADEMARKS AND NOTICES
—————————- —————–
     The following terms are trademarks of the IBM Corporation in the
     United States or other countries or both:

     IBM
    
     System Storage
    
     the e-business logo

     xSeries, pSeries

     HelpCenter
    
     UNIX is a registered of The Open Group in the United States and other
     countries.
 
     Microsoft, Windows, and Windows NT are of Microsoft Corporation in the
     United States, other countries, or both.
 
     Linux is a trademark of Linus Torvalds in the United States, other
     countries, or both.
 
     Java and all Java-based trademarks and logos are trademarks of Sun
     Microsystems, Inc. in the United States, other countries, or both.
   
     QLogic and SANsurfer are trademarks of QLogic Corporation.
 
     Other company, product, or service names may be trademarks
     or service marks of others.

=======================================================================

12.0 Disclaimer
———————

12.1 THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY
     KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED,
     INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A
     PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION
     IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES
     TO ANY PATENTS OR COPYRIGHTS.
12.2 Note to U.S. Government Users — Documentation related to
     restricted rights — Use, duplication or disclosure is subject to
     restrictions set forth in GSA ADP Schedule Contract with IBM
     Corporation.

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